Shipping and Returns Policy
Shipping products
Parthenon-greekjewelry.com serves customers from Europe, Canada, USA, South America, Africa, Asia, Japan, Australia, and Russia. If your order cannot be realized for reasons that cannot be foreseen, like bad weather conditions, strikes etc., we will contact you. You have the ability to track your order. We do not accept payments from users who have unascertained data about their addresses or their post office boxes.
 
Payments:
1)      Via deposits into a bank account
2)      Via PayPal, which is one of the safest ways to pay.  As soon as you finish shopping from Parthenon-greekjewelry.com, you will connect to the website of PayPal and then you will pay the corresponding amount of money.
3)      In addition, PayPal gives you the opportunity to pay via your credit card without opening an account.
 
Returns Policy
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
 
I don't accept returns 
But please contact me if you have any problems with your order.
 
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
*Custom or personalized orders
*Perishable products (like food or flowers)
*Digital downloads
*Intimate items (for health/hygiene reasons)
 
Returns and exchange details
Parthenon Greek Jewelry team want everyone who purchases our work to enjoy it as much we enjoy to creative.So if for any reason you are not pleased with a purchase, please contact us so we can discuss an exchange.
We will accept exchanges within 10 business days from the time you sign for you package.You must return the item in it's original unused conditions with all it's documents and included items.
If for any reason you need an alteration or repair, please contact us.
If these is a problem with any of our products, we will repair it for free, if you pay the shipping costs.If the problem that occured was not Parthenon team fault and the item is repairable we will fix it for a very small fee.
 
Terms and conditions
Before you enter the e-shop Parthenon-greekjewelry.com and start browsing the products, please read carefully the terms and conditions below that are applied for the use of the e-shop Parthenon-greekjewelry.com. In addition, certify that you agree with these terms of use as further usage and browsing on our site implies an unconditional acquiescence and consent of yours. The trades that are accomplished via Parthenon-greekjewelry.com are governed by the international and European law that adjusts e-trading (Instruction 2000/31/ΕΚ, ΠΔ131/2003) as well as by the consumer protection laws which regulate issues related to sales from distance.
 
Literary property
All the contents of the site, such as pictures, photos, texts and products constitute literary property of Parthenon-greekjewelry.com and are protected by the ordinances of the Greek and European laws and by the international contracts as well. All the literary property rights of this website belong to Parthenon-greekjewelry.com.
 
Modification of this
Parthenon-greekjewelry.com maintains the right to modify or renew the terms and conditions of trades and undertakes the obligation to update this text for every change or addition to the terms.
 
Product prices
The prices presented in our catalogue refer to the quantities that are available at our storehouse. Parthenon-greekjewelry.com reserves the right to change the prices without notice.
 
Orders
Most of our products are in stock in our storehouse. If any of them is sold, we can take it from our shop in Athens-Greece and if it is not available, our artisans will make it within a few days. Depending on the item, they will need five to fifteen days approximately. Our products are handmade by excellent artisans and connoisseurs of Byzantine art.
Parthenon-greekjewelry.com is a website that trades exclusively Greek handmade jewelry. Products are available for retail and wholesale distribution.
 
Warranty
Parthenon-greekjewelry.com assumes no responsibility for your jewelry in case of natural damage or inadequate care. We are not responsible for damages which are caused from carelessness, such as prolonged exposure to the heat or cold, damages because of water, household cleaners, perfumes, cosmetics, sprays, lotions, improper cleaning and storage.
Items that are a special order, personalized or sized in any way cannot be returned. Original shipping and return shipping charges cannot be refunded.